Holland America Cruise Lines

"DAM" Ships and their Staterooms/Cabins

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Last Edited May 3, 2012
Handicapped Staterooms Photos & Info Last Edited 9-06-2010
Video Pages Added December 3, 2009

ms VEENDAM
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Deck 10 - Navigation Deck Staterooms 001–095
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Passenger capacity:  1,350   Crew members:  580

To view full sized click on each photo below.
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Staterooms: S 030 is modified accessible, shower only with small step, step into bathroom, standard interior and exterior door size. [ Important Note from HAL: Not all staterooms within each category have the same furniture configuration and/or facilities. Room measurements are approximate. Please see deck plans for specific information. Appropriate symbols within the rooms on the deck plans describe differences from the stateroom descriptions below. [ All information is subject to change. [ Interior Staterooms-† [ [ Large Interior Staterooms [ [ Category: I [ [ 2 lower beds convertible to 1 queen size bed, shower only. [ [ Large and Stardard Interior Staterooms include the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Egyptian cotton towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player. Complimentary DVD library. Ice service, shoeshine service and nightly turndown service. [ [ † This Category DOES NOT qualify for either the One Touch 24 hour Concierge Service or the Neptune Lounge Access. [ [ [ Approximately 141–226 sq. ft. Verandah Suites-†† [ [ Category: A [ [ 2 lower beds convertible to 1 queen size bed, whirlpool bath & shower, sitting area, private verandah, mini bar, refrigerator, floor to ceiling windows. One touch telephone concierge service. [ Verandah Suites include the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Egyptian cotton towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Personalized cruise stationery. Flat panel TV and DVD player. Complimentary DVD library. Ice service, shoeshine service and nightly turndown service. [ [ †† This Category DOES NOT qualify for the Neptune Lounge Access. [ [ [ Approximately 283 sq. ft. with verandah. [ Deluxe Verandah Suites [ [ Category: S [ S 030 is a modified accessible, shower only with small step, step into bathroom, standard interior and exterior door size. [ [ 2 lower beds convertible to 1 king size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini bar, refrigerator, floor to ceiling windows. Neptune Lounge Access. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed. [ Deluxe Verandah Suites include the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. A variety of firm, medium and soft pillows. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Oversized Egyptian cotton bath towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player with Complimentary DVD library. Fresh flowers. [ Complimentary laundry, pressing and dry cleaning throughout your cruise. Premium duvet, oversize bath towels and soft, cotton bathrobes and slippers. Gorgeous corsages and boutonnieres for the first formal night. Hot and/or cold Hors d'oeuvres served before dinner each evening on request in your suite. Binoculars and umbrellas for your use on the cruise. Cocktail party with ship officers. Priority boarding for tender ports of call. Special disembarkation service. Priority dining and seating requests. Exclusive daily breakfast service for suite guests only in the Pinnacle Grill. High tea service in suite on request.  [ Neptune Lounge: A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed.  (IRL_Joanie's Note: It has been mentioned by Suite guests that there is at least one (1) lap top computer for the use of guests in the Neptune Lounge. The regular Interent and connection fees would still be applicable.) The Neptune Lounge is ONLY for Deluxe Verandah Suite and Penthouse Suite Guests. [ *** A special Suite guest lunch event on cruises over 7 days in length. [ [ Approximately 575 sq. ft. with verandah. Penthouse Verandah Suite [ [ Category: PS 001 [ [ Stateroom with 1 king size bed, oversize whirlpool bath & shower, living room, dining room, dressing room, private verandah, pantry, 1 sofa bed for 2 persons, mini bar, refrigerator, guest toilet, floor to ceiling windows. Neptune Lounge Access. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed. [ Penthouse Veranda Suite includes the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. A variety of firm, medium and soft pillows. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Oversized Egyptian cotton bath towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player with Complimentary DVD library. Fresh flowers. [ Complimentary laundry, pressing and dry cleaning throughout your cruise. Premium duvet, oversize bath towels and soft, cotton bathrobes and slippers. Gorgeous corsages and boutonnieres for the first formal night. Hot and/or cold Hors d'oeuvres served before dinner each evening on request in your suite. Binoculars and umbrellas for your use on the cruise. Cocktail party with ship officers. Priority boarding for tender ports of call. Special disembarkation service. Priority dining and seating requests. Exclusive daily breakfast service for suite guests only in the Pinnacle Grill. High tea service in suite on request. [ Neptune Lounge: A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed.  (IRL_Joanie's Note: It has been mentioned by Suite guests that there is at least one (1) lap top computer for the use of guests in the Neptune Lounge. The regular Interent and connection fees would still be applicable.) The Neptune Lounge is ONLY for Deluxe Verandah Suite and Penthouse Suite Guests. [ *** A special Suite guest lunch event on cruises over 7 days in length. [ [ [ [ [ Approximately 1,273 sq. ft. with verandah. [ [ On Eurodam, Nieuw Amsterdam, Noordam, Westerdam, Oosterdam, Prinsendam, Zuiderdam: Every single Stateroom has a cooler (HAL does not like to use the word refrigerator as they don't get as cool as some medicines that require "refrigeration" need... but they will get beverages cold...) [ On the rest of the HAL fleet (and note the above says NIEUW AMSTERDAM... NOT Amsterdam ) If it has a verandah, it has a cooler!  [ [ To make the Stateroom Pages themselves less graphic intensive they are divided by Deck Number. Please click on the Deck Number to see the stateroom photos for that particular deck.  [ Deck 4 - A Deck Staterooms 700 – 848 Deck 5 - Main Deck Staterooms 500–698 Deck 6 - Lower Promenade Deck Staterooms 300–431 Deck 9 - Verandah Deck Staterooms 100–232 Deck 10 - Navigation Deck Staterooms 001–095 Veendam Main Info Page [ Page 3 - HANDICAPPED (HC) STATEROOMS ON THE VEENDAM Page 2 - MISCELLANEOUS PHOTOS FROM THE VEENDAM BACK TO HAL STATEROOMS & CABINS MAIN PAGE

PENTHOUSE VERANDAH SUITE [ [ "PS 001" is a Penthouse Verandah Suite: Stateroom with 1 king size bed, oversize whirlpool bath & shower, living room, dining room, dressing room, private verandah, pantry, 1 sofa bed for 2 persons, mini bar, refrigerator, guest toilet, floor to ceiling windows. Neptune Lounge Access. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed. Approximately 1,273 sq. ft. including verandah. [ Penthouse Verandah Suite includes the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. A variety of firm, medium and soft pillows. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Oversized Egyptian cotton bath towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player with Complimentary DVD library. Fresh flowers. [ Complimentary laundry, pressing and dry cleaning throughout your cruise. Premium duvet, oversize bath towels and soft, cotton bathrobes and slippers. Gorgeous corsages and boutonnieres for the first formal night. Hot and/or cold Hors d'oeuvres served before dinner each evening on request in your suite. Binoculars and umbrellas for your use on the cruise. Cocktail party with ship officers. Priority boarding for tender ports of call. Special disembarkation service. Priority dining and seating requests. Exclusive daily breakfast service for suite guests only in the Pinnacle Grill. High tea service in suite on request. [ Neptune Lounge: A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed.  (IRL_Joanie's Note: It has been mentioned by Suite guests that there is at least one (1) lap top computer for the use of guests in the Neptune Lounge. The regular Interent and connection fees would still be applicable.) The Neptune Lounge is ONLY for Deluxe Verandah Suite and Penthouse Suite Guests. [ *** A special Suite guest lunch event on cruises over 7 days in length. [ [ DELUXE VERANDAH SUITES [ [ "S" are Deluxe Verandah Suites: 2 lower beds convertible to 1 king size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini bar, refrigerator, floor to ceiling windows. Neptune Lounge Access. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed. Approximately 575 sq. ft. including verandah. [ "S 030" is a Deluxe Verandah Suite: 2 lower beds convertible to 1 king size bed, modified accessible, shower only with small step, step into bathroom, standard interior and exterior door size, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini bar, refrigerator, floor to ceiling windows. Neptune Lounge Access. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed. Approximately 575 sq. ft.. [ Deluxe Verandah Suites include the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. A variety of firm, medium and soft pillows. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Oversized Egyptian cotton bath towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player with Complimentary DVD library. Fresh flowers. [ Complimentary laundry, pressing and dry cleaning throughout your cruise. Premium duvet, oversize bath towels and soft, cotton bathrobes and slippers. Gorgeous corsages and boutonnieres for the first formal night. Hot and/or cold Hors d'oeuvres served before dinner each evening on request in your suite. Binoculars and umbrellas for your use on the cruise. Cocktail party with ship officers. Priority boarding for tender ports of call. Special disembarkation service. Priority dining and seating requests. Exclusive daily breakfast service for suite guests only in the Pinnacle Grill. High tea service in suite on request.  [ Neptune Lounge: A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One Touch 24 hour Concierge Service is available when the Neptune Lounge is closed.  (IRL_Joanie's Note: It has been mentioned by Suite guests that there is at least one (1) lap top computer for the use of guests in the Neptune Lounge. The regular Interent and connection fees would still be applicable.) The Neptune Lounge is ONLY for Deluxe Verandah Suite and Penthouse Suite Guests. [ *** A special Suite guest lunch event on cruises over 7 days in length. [ [ VERANDAH SUITES-†† [ [ "A"  are Verandah Suites: 2 lower beds convertible to 1 queen size bed, whirlpool bath & shower, sitting area, private verandah, mini bar, refrigerator, floor to ceiling windows. One touch telephone concierge service. Approximately 283 sq. ft. including verandah. [ †† This Category DOES NOT qualify for Neptune Lounge Access. [ Verandah Suites include the following amenities: [ Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Egyptian cotton towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Personalized cruise stationery. Flat panel TV and DVD player. Complimentary DVD library. Ice service, shoeshine service and nightly turndown service. [ [ INTERIOR STATEROOMS-† [ [ Large Interior Staterooms [ [ "I" are Large Interior Staterooms: 2 lower beds convertible to 1 queen size bed, shower only. Approximately 141–226 sq. ft. [ † This Category DOES NOT qualify for either the One Touch 24 hour Concierge Service or the Neptune Lounge Access.  [ Large Interior Staterooms include the following amenities: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens. Deluxe waffle weave and terry cloth bathrobes for use during your voyage. 100% Egyptian cotton towels. Premium massage shower heads. 5X magnifying make up mirrors and salon quality hair dryers. Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. Complimentary fresh fruit on request. Elegant ice bucket and serving tray for in stateroom beverages. Flat panel TV and DVD player. Complimentary DVD library. Ice service, shoeshine service and nightly turndown service.

Deck 10 Layout [

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I took pictures before the suite looked lived in even though we try very hard to keep things neat and tidy while traveling.

We, and both of our moms sailed on the May 8th Veendam cruise to Bermuda.  We booked PS001 and it worked out perfectly for the four of us.  My mother is 90 and needs a bit of help from me at this point in her life, so two rooms would not have worked out very well for us.  It also turned out two “S” were slightly more than the PS.

There were no lines for Suite check in and we were on the ship just before noon.  We hadn’t been on a non-Vista class ship for sometime and I was a bit confused as our normal stop on Deck 7 was now Deck 10. We stepped off the elevator and were met there by Anna, one of the concierges from the Neptune Lounge; she greeted us by name and escorted us to PS001.  I was in total shock she met us at the elevator lobby, but she continued to amaze me all week.

Before sailing I had heard lots of reports of smells, toilet issues and AC issues.  I can report I didn’t smell anything unpleasant.  We did have 3 toilet problems.  The first neither toilet would flush and were not clogged – they resolved themselves on their own.  The 2nd was a clog one toilet and required maintenance.  The 3rd was one toilet in the big bath room – no clog but would not flush.  I let the room steward know and later that day he said to push the button harder.  Now on to AC issues – we did have issues it was so cold in the room for the first 2 days.  Finally ask them to check it out and they took down a ceiling tile and played with something in the ceiling and then we could regulate the temperature much better.

One word to describe it – AMAZING!!!  If you ever have the opportunity to sail in a PS you should do it.  Photos May 2011
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Cruise Critic Member: FoxyTerrier
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S 014 Deluxe Verandah Suite Stateroom    Deck 10 Navigation Deck
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Photos April 2012
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Cruise Critic Member: HamOp
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S 023 Deluxe Verandah Suite Stateroom    Deck 10 Navigation Deck
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We had a deluxe verandah suite and it was heavenly!  Why did I love it? Let me count the ways?. The cabin itself was enormous with so much storage that we couldnt fill it  even with three of us in the cabin.  Theres a wrap-around dresser with 12 drawers, two bedside tables (one with lockable drawers), a cabinet under the TV that holds the DVD player and safe, and a corner cabinet.

The dressing room has a closet with three sections, two of which can be set up with one bar only or top and bottom bars. They have upper shelves, but thats where the life-vests were stored. All the doors are mirrored. Also in the dressing room is a granite-topped make-up area with a tiny sink, adjustable magnifying mirror and three drawers. A full-sized hair dryer was in one of the drawers and there is a handy outlet as well. The top of the little padded stool pops off and there is storage inside there as well, though 1) Im not sure what youd put there and 2) youd likely forget whatever you put there. The bathroom proper had little storage  just a shelf under the sink  but certainly served its purpose and had a separate door so one person can use the bathroom while the other is in the dressing room and everyone has privacy. (Theres a curtain between the main part of the cabin and the dressing room/bath area.)  I just used the shower, not the tub, but the water pressure was great and the temperature control was excellent.  The toilets were one of the few signs of aging that I noticed? they werent particularly good at flushing and from the number of out of order signs on stalls throughout the ship, this is a ship-wide issue.  For the in-cabin flush, adding a glass of water before hitting the flusher button helps a lot!

As you come into the main cabin from the hall, theres a coat closet that also contains a basket to set out your shoes for polishing, the laundry bags and a couple of umbrellas.  Next to that is a bar area that not only contains a stocked mini bar (at your expense) but also has a corner cabinet with wine storage unit!!  I think it has room for 5 bottles standing upright. Hidden in the mirrors above the bar is a small cabinet that is stocked with barware? red wine, white wine and champagne glasses.  The counter has a tray with water (one bottle is a free gift  and labeled as such  the others are to purchase) an ice bucket and wire basket of fruit. I am pretty sure there was a wine bucket as well, although we might have requested that.

Finally, next to the couch, there is another small storage unit that has blankets to use on the balcony if there is a chill.  Which brings me to the balcony?. WOW.  It was gigantic. Furnished with four faux-wicker club style chairs, a round table for meals, two loungers with cushions and adjustable backs and a small drinks table.  We spend so much quality time out there!  The balcony doors are French-door style and although both can open, we mostly used just one.  I was concerned that they would be difficult to open, but they were fine.

The perks that came with the deluxe suite category seemed to be never-ending.  There was champagne waiting when we got to our cabin and from that time on, the surprises seemed to just keep on coming for the rest of the trip.  We particularly enjoyed the cocktail reception in the Crows Nest where we got to chat with the Captain and crew. Normally, I have limited interest in (or tolerance to) the Cruise Director.  Overall they seem like a rather loudmouthed bunch, but we had the pleasure of meeting and chatting with Simon Relph at this party and we all three just adored him.

This might be time to tell you a little more about our little traveling group.  Our group was my mother  age 89  my sister and myself.  I think weve each been on about 6 cruises (mostly with the extended family) and weve cruised on Royal Caribbean, Princess and Celebrity (though that was on the Xpedition which is only 100 pax so its a whole other experience). My mom has some mobility issues which is one of the reasons we opted for the Deluxe Suite? she tends to spend a lot of time in the cabin these days and we thought shed enjoy the larger balcony. .  (IRL_Joanie's Note: Please do not leave the Verandah/Balcony doors open!!! Keeping the doors open causes problems in other staterooms with Air Conditioning.)

What we hadn't thought of though was the impact of the Neptune Lounge and the concierge service? and that is what truly spoiled us for anything else.  Both were wonderful for a whole host of reasons, particularly the easy access to coffee and snacks, but Abigail and Jennifer, the concierges, were the best? both were cute, sweet, friendly, unflappable and always there for the passengers.  My sister and I felt comfortable leaving mom alone on the ship, knowing that Abigail and Jennifer would watch out for her.

Sitting area... leather couch looks good, but not terribly comfortable for sitting or sleeping.  Chairs were very comfy. Little bowl of floating flowers on coffee table. Invites were waiting for us along with three sets of personalized stationary. This was one of our favorite towel animals... you can see the corner of the fold out couch 'bed' at the top.  Gives you a sense of how thin and mis-shapen the mattress was.  The uncomfortable sofabed was probably our only real complaint.  I think it might have been better if I'd thought to ask for an eggcrate topper earlier on.  Photos September 2010.
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Cruise Critic Member: charleysmom
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Click on the links below to see more photos of the Veendam.
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